Very surprised by the negative reviews on here. Always helpful and available to chat with to sort through all problems. Service and the ability to speak to the same person is what I'm happy to pay for.
Not thoughtful people.
I have always found the staff excellent in manner and helpfulness
I can only describe the service from the team in Tenterden as excellent. Being able to ring, talk to someone who knows exactly what they're talking about and get amends to policies, help with claims and good general advice straight away makes it a pleasure to deal with them. We insure everything with them from cars to buildings to contents. I thoroughly recommend them to anyone who likes to talk to people and get, what I can only describe as market leading customer service. So refreshing!
Handled claim incredibly badly and then cancelled a company policy when the renewal was not paid within 7 days. Dreadful customer service.
NFU Mutual Tenterden is a UK Insurance Agency based in Tenterden, South East England. NFU Mutual Tenterden is located at Pittlesden Barn, High St, Tenterden TN30 6HT, UK.
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